Vishing (voice phishing) is a phone call scam
Vishing has developed as a result to internet users' distrust towards phishing
How to identify a vishing attempt?
- Be vigilant in the face of generic hook messages. Fraudsters rarely know your name.
- Try to verify the identity of the caller.
- Fraudsters play on their victims’ psychological vulnerability by creating in him a stress and a false sense of urgency related to the possibility of having been scammed.
- Fraudsters may also mention personal information having been made available on company sites or on social networks.
In case of doubt, contact your usual interlocutor at Societe Generale.
What to do in face of a "vishing" attempt?
If you are asked to call back a particular number, do not do it. Take the time to find the phone number given to you by your credit card issuer and call this one.
In addition, you should know that Societe Generale will never ask you by e-mail, fax or telephone for this type of information. In case of doubt, contact your usual interlocutor at Societe Generale.
How to limit the risk of fraud
- Limit the amount of personal information you share online.
- Try to verify the identity of your interlocutor to ensure the legitimacy of the call.
- Never give away your personal information such as your email address or phone number and never communicate about the organizational structure of your company.
- Avoid providing your business contact details (email address, business phone number, etc.) to external sites except in case of professional need.
- Avoid performing the actions requested by your interlocutor: configuration modification, sending emails, opening a link, etc.
What to do in case of proven or suspected fraud?
If you have communicated sensitive information, contact your usual interlocutor at Societe Generale.